Podcast: How banks will win customers in a “do it for me” payments world
With artificial intelligence taking off, banks find themselves in an unprecedented position to meet and anticipate customer needs. But on the payments side of the equation, there’s still a struggle to connect the dots of consumer experience. Can financial institutions play the role of catalyst? Fran Duggan, CEO of Payrailz, shares how banks can indeed make it happen—though he stresses that there’s still a long way to go.
From the podcast:
- Read Fran Duggan’s recent article: AI, as in actionable insights: The future of artificial intelligence in payments.
- Register for BAI Beacon 2018 and save 50% before May 31.
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