News & Events

BOSTON, January 12, 2021 – ApexEdge, a partner-enablement platform that offers monthly bill and subscription management solutions to support the financial health of consumers, announced today its integration with Payrailz®, a digital payments company offering smarter, more engaging payment experiences to banks and credit unions across the United States. Payrailz will leverage the ApexEdge active […]

– Data-Driven Bill Negotiation Offers Insightful Way to Better Manage Finances – Glastonbury, Conn., January 6, 2021– Payrailz®, a digital payments company offering smarter, more engaging payment experiences to banks and credit unions across the United States, has launched Action Insights®, an integrated product offering that helps financial institution users proactively manage their finances. Action […]

Glastonbury, Conn., December 1, 2020– Payrailz®, a digital payments company offering smarter, more engaging payment experiences to banks and credit unions across the United States, has grown its CUSO, CU Railz, from six founding members to 13, raising a total of $15 million in investments, committing to Payrailz’ payments products and continues to attract industry […]

Glastonbury, CT – November 23, 2020 – Payrailz®, a digital payments company offering smarter, more engaging payment experiences to banks and credit unions across the United States, announced that Unitus Community Credit Union is a new investor in CU Railz® and will initially implement Payrailz’ smart payments platform for P2P payments in order to offer […]

Listen to the podcast by clicking here. Do it for me. That is exactly what more and more credit union members expect from their financial institution. Especially around payments. Amazon’s Alexa is smart enough to remind us that, based on our order history, it’s now time to re-order cat food.  Why can’t my credit union […]

by Karen Bankston Contributing Writer to CU Management Original article appears online at CUManagement.com. Wider acceptance of digital payments may set the stage for a whole new way to pay. The COVID-19 pandemic provided the impetus for a lot of members who had been reticent about digital channels and payments to try them out—and for their […]

Article originally published by BankDirector.com and available here. By: Mickey Goldwasser October 7th, 2020   2020, so far, is the year of digital interactions. Without the ability to interact in the physical world, digital channels became the focal point of contact for everyone. Industries like retail and restaurants experienced a surge in the use of […]

— Credit union also invests in CU Railz® CUSO to influence the development of new payment technologies — Glastonbury, CT – September 21, 2020 – Payrailz®, a digital payments company offering smarter, more engaging payment experiences to banks and credit unions across the United States, announced that is has been selected by Purdue Federal Credit […]

A smarter payment system with an AI-driven system. We talk to Payrailz CEO Fran Duggan on interesting developments and making a better digital experience https://www.payrailz.com Access the full episode audio here: http://fintechnewscast.com/2020/08/28/ep-101-payrailz-ceo-fran-duggan/ Click Subscribe to keep up to date on the world of fintech!  Reach us at info@fintechnewscast.com or at @fintechnewscast on Twitter.

GLASTONBURY, CT (August 24, 2020) — Payrailz’ has released a whitepaper, titled “When the Digital Experience is the Only Experience That Matters: 5 Things to Demand of Any Payments Provider.” The whitepaper explores how payments can help community financial institutions remain relevant among consumers. However, not all solutions are created equal. Many fintech solutions were designed […]

August 24, 2020 By William Mills Agency Online article can be seen at http://www.cunacouncils.org/news/18751/news-article/ Due to the COVID-19 pandemic, an estimated 16 million U.S. workers started working remotely as of March, an estimated 16 million U.S. workers started working remotely as of March, and that number is likely much higher now. With that, many credit unions and […]

August 20, 2020 This National Fintech Day, four credit union suppliers share their perspective on a challenging present and promising future. Read more: 25 Years Of Innovation And Collaboration | Credit Unions https://www.creditunions.com/articles/25-years-of-innovation-and-collaboration/#ixzz6W3QaEkrg Thursday, Aug. 20, is National Fintech Day, the third annual celebration of the collaboration between financial institutions and their technology providers, a partnership that […]

— Digital Payments Provider and Provider of Digital Banking Solutions to Work Together — Glastonbury, Conn., July 28, 2020, Payrailz, a digital payments company offering smarter, more engaging payment experiences to banks and credit unions, announced it has entered a reseller agreement with Tyfone, a leading provider of digital banking solutions. Through this partnership, Tyfone […]

JULY 16, 2020 Episode #2202: How Artificial Intelligence Can Create a Smarter Payments Vision for Your Credit Union Payrailz_KavitaSingh from CUbroadcast on Vimeo. Whenever I hear artificial intelligence complementing any task, I immediately start thinking science fiction. But, obviously, it’s not, as AI is here more than ever now helping organizations in nearly every industry […]

— Digital Payments Provider and Provider of Advanced Financial Services Platform to Work Together — Glastonbury, Conn., July 13, 2020, NYMBUS®, a provider of the world’s most advanced financial services platform, today announced a new partnership with digital payments company Payrailz® to further enhance NYMBUS’ cloud-based SmartEcosystem™ of digital-first banking products and services. A revolutionary […]

— Digital Payments Provider Welcomes AI Leader To Execute on “Smarter Payments Vision” — Glastonbury, CT – July 7, 2020 – Payrailz®, a digital payments company offering smarter, more engaging payment experiences to banks and credit unions across the United States, announced the appointment of Kavita Singh as its Vice President of AI Product Management. […]

— Digital Payments Provider Expands Relationship with Mastercard to Deliver Enhanced Billing and Payment Capabilities — New York, NY, and Glastonbury, Conn., – June 11, 2020 – Transactis, a Mastercard company, and leading billing and payment solutions provider, announced that it has signed an agreement with Payrailz, a digital payments company offering smarter, more engaging […]

Article originally appeared on PaymentsSource.com. MAY 2020 | by MICKEY GOLDWASSER For too long lately, especially when it comes to the topic of payments, the banking industry has been late to the proverbial digital innovation table. As a result, non-traditional competitors such as Venmo and PayPal were able to enter the space and capitalized on […]

Article originally appeared on Vocalink.com. MAY 2020 | BY JOE PROTO  The coronavirus pandemic looks set to be an inflection point for the global payments industry. Just as the 9/11 terrorist attacks catalysed the US’s migration from paper to digital cheque processing, the coronavirus pandemic is already accelerating the transition from cash to contactless, and from […]

May 01, 2020 Original article can be found on the CU Management website here. Download the full whitepaper, Beyond Bill Pay, here.   Data and true artificial intelligence must be merged to best serve members. If a financial institution gives up on payments, it’s really giving up on the consumer, and its relevance will continue […]

According to the BAI Banking Outlook: Trends in 2020 survey, roughly half of Millennial, Gen X and Gen Z consumers expressed a willingness to switch financial services providers for better banking apps and digital platform capabilities. Put simply, they value a better experience and more importantly will switch providers for one. Today’s consumer expects quick and […]

An exclusive Tech Tribune Q&A with Fran Duggan, the founder and CEO of Payrailz, which was honored in our: 2020 Best Tech Startups in Connecticut 2019 Best Tech Startups in Connecticut 2018 Best Tech Startups in Connecticut Tell us the origin story of Payrailz – what problem were you trying to solve and why? Payrailz was founded […]

— Standardized methodology provides a holistic and risk-weighted evaluation of Smart Payments Provider — Glastonbury, Conn., – March 31, 2020 – Payrailz®, a digital payments company offering smarter, more engaging payment experiences to banks and credit unions across the United States, is proud to announce the summary publication of findings based on its successful completion […]

Payrailz CEO and Founder Fran Duggan joined us on the show to share his thoughts on how credit unions can enhance their digital relationship with members during the coronavirus crisis — especially as digital services become even more of a necessity today. Fran also discussed our original topic on how credit unions can become a member’s […]

Glastonbury, Conn., February 24, 2020– Payrailz®, a digital payments company offering smarter, more engaging payment experiences to banks and credit unions across the United States, announced the addition of four credit unions to its credit union sponsored payments CUSO, CU Railz™. Unify Financial Credit Union (Torrance, CA), Evansville Teachers Federal Credit Union (Evansville, IN), Pen […]

by Michael Moeser Senior Analyst, PaymentsSource For many job seekers, the idea of getting a position at a fintech with a great work environment often involves relocating to places like Silicon Valley, Boston or Austin, and being all alone in a new city with a new company. However, that’s not always the case. One fintech […]

Glastonbury, Conn., February 5, 2020 – Payrailz a digital payments company offering smarter, more engaging payment experiences to banks and credit unions has been named one of the 2020 Best Places to Work in Financial Technology. The awards program was created in 2017 and is a project of Arizent (formerly SourceMedia) and Best Companies Group. This […]

RALEIGH, N.C. and GLASTONBURY, Conn., Feb. 4, 2020 – Constellation Digital Partners, a platform enabling credit unions and fintech developers to work together, and Payrailz®, a digital payments company offering smarter, more engaging and secure payment experiences, are pleased to announce a new partnership to create a joint solution that credit unions can use to […]

By Jean Pinder Jan 2, 2020 Faster, smoother, more-open payments systems are coming our way thanks to a little something called an API. That stands for application programming interface, which is what, exactly? You can think of an API as an automated way to deliver data or processes from servers to clients outside the walls. […]

  CU Technologist: I understand you’ve formed a CUSO to deliver Payrailz services to the credit union space. Tell me about that. Mickey Goldwasser: It’s called CU Railz and it’s the coming together of credit unions and Payrailz. There were six founding credit unions and we’ve since added three more. The founding members are Coastal […]

What if you could offer your customers a service that would not only pay their bills for them but remind them to pay their bills? What if the service worked in concert with their bank accounts to make sure there was enough money in the account to do so? What if it offered to negotiate […]

By Mickey Goldwasser, VP of Marketing, CUrailz The term fintech has been around for decades, simply short for financial technology. However, during the Great Fintech Scare of 2017, the term suddenly took on a different, narrower meaning. Specifically, that was the term applied to new, aggressive, modern, nimble fintech startups that, so it was feared, had the potential […]

Digital payments company Payrailz is teaming with Mastercard to launch a pilot of the Mastercard Bill Pay Exchange, a real-time payment solution that works directly with digital banking apps, Payrailz said in a press release on Wednesday (Dec. 18). The goal is to offer users an easy way to view, manage and pay bills. The pilot will integrate the Payrailz Smart […]

Faster, smoother, more-open payments systems are coming our way thanks to a little something called an API. That stands for application programming interface, which is what, exactly? You can think of an API as an automated way to deliver data or processes from servers to clients outside the walls. The programming interface keeps everything automated […]

Digital payments company Payrailz is teaming with Mastercard to launch a pilot of the Mastercard Bill Pay Exchange, a real-time payment solution that works directly with digital banking apps, Payrailz said in a press release on Wednesday (Dec. 18). The goal is to offer users an easy way to view, manage and pay bills. The pilot will integrate the Payrailz Smart […]

Payrailz: Partners With Mastercard The goal is to offer users an easy way to view, manage and pay bills The pilot also will integrate the Payrailz Smart Payments Platform with Mastercard Bill Pay Exchange Bill Pay Exchange enables users to get bills quickly and view them live on their bank’s app or website Payment can […]

­Glastonbury, Conn., December 18, 2019 – Payrailz®, a digital payments company offering smarter, more engaging payment experiences to banks and credit unions announced that in an effort to help consumers view, manage and pay bills with greater ease it is working with Mastercard to pilot, test and support the Mastercard Bill Pay Exchange, which provides real-time […]

­Glastonbury, Conn., December 9, 2019 – Payrailz®, a digital payments company offering smarter, more engaging payment experiences to banks and credit unions, announced the promotion of Song Nunnallee from director to vice president of implementations to further emphasize the company’s commitment to providing exceptional customer service. In this expanded role, and reporting to Payrailz’ COO Paul […]

­Glastonbury, Conn., November 5, 2019 – Payrailz™, a digital payments company offering smarter more engaging payment experiences to banks and credit unions announced it has changed its recently launched CUSO’s name from CU Payz to CU Railz. This change aims to support Payrailz’ brand consistency as it continues to grow. Payrailz decided to make this change […]

­Glastonbury, Conn., October 24, 2019 – Payrailz™, a digital payments company offering smarter more engaging payment experiences to banks and credit unions announced it has hired financial services industry veteran Gereen Langmeyer as VP of payment products. In her new role, Langmeyer will report to Payrailz’ CEO Fran Duggan as she oversees everything relating to […]

by Orlando Santos, VP of Product Strategy and Innovation, Payrailz Achieving faster payments has been an industry discussion topic for the last several years, particularly as the Fed has brought it to the forefront of everyone’s mind in recent years. Many consumers, businesses and FIs have wondered, “what’s holding the industry back from adopting faster […]

By Mickey Goldwasser, VP of Marketing, Payrailz The term fintech has been around for decades, simply short for financial technology. However, during the Great Fintech Scare of 2017, the term suddenly took on a different, narrower meaning. Specifically, that was the term applied to new, aggressive, modern, nimble fintech startups that, so it was feared, had the […]

Wellness, both physical and mental, has become top of mind for Americans in recent years, and technology companies are catching on to this trend. These companies, including Apple, FitBit and Garmin, are making watches or wearable devices that help people proactively manage their health by tracking steps, monitoring heartrate, sleep patterns and caloric intake. Moreover, […]

This episode was recorded at Nacha’s Smarter, Faster, Payments 2019 event. Now on this episode, I have Mickey Goldwasser who’s the VP at Payrailz. During our conversation, we are going to be talking about how AI is and is going to be enhancing the customer experience. Listen to the audio here: https://www.paymentsjournal.com/mickey-goldwasser-from-payrailz-talks-ai-and-enhancing-the-customer-experience/ Ryan So if you […]

What if you could offer your customers a service that would not only pay their bills for them but remind them to pay their bills? What if the service worked in concert with their bank accounts to make sure there was enough money in the account to do so? What if it offered to negotiate […]

  Podcast: How banks will win customers in a “do it for me” payments world With artificial intelligence taking off, banks find themselves in an unprecedented position to meet and anticipate customer needs. But on the payments side of the equation, there’s still a struggle to connect the dots of consumer experience. Can financial institutions […]

There are some big changes that have shaken the world of payments. It is no longer just about debit, credit, and card-based transactions. Payments is about Money Movement – a relationship between merchants, consumers, and the issuer for both consumer and business transactions. Let us take a look at some of the innovators and also […]

– Innovative partnership expands the availability of digital payment services to credit unions –   ­ MADISON, Wis. and GLASTONBURY, Conn., August 20, 2019 – Payrailz™, a digital payments company offering smarter more engaging payment experiences to banks and credit unions announced that MEMBERS Development Company (MDC), a research and development CUSO dedicated to delivering meaningful […]

– Innovative partnership expands digital payment services for credit unions looking to take control of their future in a competitive banking environment –   ­ GLASTONBURY, Conn., August 8, 2019 – Payrailz™, a digital payments company offering smarter more engaging payment experiences to banks and credit unions announced at the close of the MEMBERS Development Company (MDC) […]

Payrailz has committed to bringing faster payments capabilities to its bank and credit union clients through the RTP network developed by The Clearing House (TCH). With the RTP network, and as a third party service provider (TPSP), Payrailz will enable financial institutions’ consumers and businesses to send, clear, and settle payments immediately while also providing […]

by Lin Grensing-Pophal on June 27, 2019 As peer-to-peer lending grows in popularity and consumers increasingly have access to lenders outside of their local communities, what can community banks do to strengthen relationships and compete innovatively? What is Peer-to-Peer (P2P) Lending? Peer-to-peer lending, as it sounds, initially emerged to remove banks and other financial institutions from the […]

Adoption of real-time payments in the U.S. has been slow, particularly compared to other markets like the U.K. The assumption, of course, is that faster payment functionality only has a place in the peer-to-peer payments arena. But Bottomline Technologies, which recently announced its collaboration with Starling Bank in the U.K. to connect corporates directly to […]

GLASTONBURY, Conn., June 18, 2019– Payrailz™, an artificial intelligence (AI), digital payments company offering smarter, more engaging payment experiences to banks and credit unions, has committed to bringing faster payments capabilities to its bank and credit union clients through the RTP® network developed by The Clearing House (TCH). With the RTP network and as a third […]

Payrailz CEO Fran Duggan visited the Studio Lounge to talk about his topic of choice: “Credit Union Investment in Fintech … What are the possibilities?” Fran also discussed how credit unions cannot invest in fintech unless they are solely serving credit unions. Interesting issue that’s percolating to the surface. Check it out and let us […]

 –– Payments Innovator Adds Additional Sales Resource —   GLASTONBURY, Conn., June 5, 2019– Payrailz™, an AI, digital payments company offering smarter more engaging payment experiences to banks and credit unions, recently announced the addition of industry veteran James Kern as VP, chief sales officer. Kern’s appointment reflects the company’s rapid market traction in addition to continually adding […]

Financial institutions and payment companies are still trying to understand the best way to serve millennials, and are now faced with also carefully considering how to reach Generation Z.Gen Z typically refers to those born between 1997 and 2012. This next generation has a complex relationship with finances, largely because members of Gen Z grew […]

E-commerce, mobile and faster payments are making a whole new world of experiences possible for consumers, merchants and financial institutions — but gaps linger that could hinder or even harm progress. Poor integration, fraud, inability to handle volume spikes, user experience and a lack of interoperability among parties all stand in the way. Any latency, […]

Financial institutions face the endless task of figuring out what consumers want and working to provide those products and services. This is particularly challenging because each generation seems to have its own unique needs and expectations; what the Baby Boomers want is not what Gen X wants, just as Gen X’s expectations are different from […]

-Top 20 credit union chooses payments powered by smart payments provider- GLASTONBURY, Conn., March 6, 2019– Payrailz, a digital payments company offering secure, smarter and more engaging payment experiences to banks and credit unions, announced that Digital Federal Credit Union, a top 20 credit union nationwide with over $8 billion in assets, will now offer […]

Glastonbury, Conn., Feb. 25, 2019 – Payrailz, a digital payments company offering smarter, predictive, proactive and more engaging payment experiences to banks and credit unions, was recently named as one of the 2019 Best Places to Work in Financial Technology. The awards program was created in 2017 and is a project of SourceMedia and Best […]

— Innovative technology companies provide competitive banking experience — Glastonbury, Conn., Jan. 14, 2019 – Mahalo Banking, a provider of omni-experience online and mobile banking solutions for credit unions, announced a partnership with Payrailz, a digital payments company offering smarter, predictive, proactive and more engaging payment experiences to banks and credit unions. Mahalo will offer Payrailz’ […]

— Investing in people key to managing strategic growth and innovation — Glastonbury, Conn., Dec. 17, 2019 – Payrailz, a digital payments company offering smarter, more engaging and secure payment experiences to banks and credit unions, announced the promotion of Horng Tern to chief technology officer and Paul Franko’s move to chief operating officer. As […]

-SunTrust Joins Payrailz’s Existing Financial Industry Investors – November 5, 2018 – Payrailz, a digital payments company offering smarter, more engaging and secure payment experiences to banks and credit unions, announced that  SunTrust Banks, Inc., has joined Payrailz’s growing group of investors. “The backing of an industry leading and innovative bank such as SunTrust is evidence […]

When wearables become implants used for real-time payments, will banks and credit unions still be consumers’ primary financial institutions? The answer depends on how well an institution responds now to three challenges disrupting traditional banking providers. Found online at: https://thefinancialbrand.com/76040/retail-banks-relevant-artificial-intelligence-millennials/ “We always overestimate the change that will occur in the next two years and underestimate […]

-Top twenty credit union chooses payments powered by artificial intelligence –  Glastonbury, Conn.,  September 11, 2018 – Payrailz, a digital payments company offering smarter, more engaging and secure payment experiences to banks and credit unions, announced that Suncoast Credit Union, a top 20 credit union at $9.2 billion assets, will now offer its payment services to members. Through […]

–FIs leveraging Arya now able to offer account holders a smarter, more secure  payments experience –  Glastonbury, Conn.,  August 27, 2018 – VSoft Corporation, a global provider of information and technology solutions for financial institutions, announced a partnership with Payrailz, a digital payments company offering smarter, more engaging and secure payment experiences to banks and credit unions. VSoft […]

How Artificial Intelligence can Enable Banks and Credit Unions to Deliver a Great Experience As we enter an age of service enhanced by artificial intelligence, financial institutions in particular must look to capitalize on the opportunities presented to offer better experiences. The good news is that banks and credit unions are well positioned to do so […]

– Bill Negotiation Service Provides Convenience and Added Value for FI consumers –  Glastonbury, Conn., June 20, 2018 – Payrailz, a digital payments company offering smarter more engaging and secure bill payment and money transfer experiences to banks and credit unions, announced a partnership with Billshark, the industry-leading bill reduction service. Through this partnership, Payrailz’s payment technology […]

-Smart payments company expands to cater to accelerated growth; additional staff- Glastonbury, Conn., Apr. 3, 2018 – Payrailz,  a digital payments company offering smarter more engaging and secure bill payment and money transfer solutions to banks and credit unions, today announced that it has moved headquarters to a larger office to accommodate the company’s rapid […]

Payrailz CEO, Fran Duggan, was recently interviewed by Will Hernandez on The Power of Payments podcast. Will asks Fran about how the company came to be, the battles banks are fighting on different fronts in 2018, Zelle, and they even touch upon bitcoin and the blockchain. Click here to listen to the full episode.

Revitalizing the Credit Union Payments Experience by Fran Duggan www.cunacouncils.org 2018 holds the potential to be the year of new digital experiences in the credit union industry, and payment experiences will be critical to adding and retaining member relationships. Many financial institutions have already embraced faster payments through ACH throughout 2017, and the industry is […]

-Accomplished information security industry veteran joins digital payments company- Glastonbury, Conn., Jan. 30, 2018 – Payrailz, a digital payments company offering smarter more engaging and secure bill payment and money transfer solutions to banks and credit unions, has named Frank Chan as its security and compliance officer. In his new position, Chan will execute a risk-based […]

Glastonbury, Conn., Dec. 11, 2017 – Payrailz, a digital payments company offering advanced bill payment and money transfer solutions to banks and credit unions, has announced the company’s commitment to service excellence with the introduction of Ruthann Paulin as its vice president of client experience. In this leadership role, Paulin will ensure that Payrailz clients […]

Glastonbury, Conn., Dec. 4, 2017 – Payrailz, a digital payments company offering advanced bill payment and money transfer solutions to banks and credit unions, announces that First Data, Live Oak Ventures, Woodforest National Bank, Webster Bank and TTV Capital are investing a collective $6.1 million in the company. This group of investors are believers in […]

Payrailz CEO Fran Duggan joins the CU Broadcast show to discuss how credit unions can achieve a smarter approach to today’s payments — which are changing by the second it seems. Fran explains the difference the Payrailz launch provides credit unions in this volatile sector. View the full interview here.

Payrailz Launches to Offer a Smart Approach to Payments for Financial Services Industry – Payrailz enters market to offer banks and credit unions a smarter and more engaging alternative to outdated payment user experiences – Glastonbury, Conn., Nov. 15, 2017 – Payrailz, a digital payments company offering advanced bill payment and money transfer solutions to […]