May 12, 2022

Technical Sales Consultant (Sales Support)

POSITION OVERVIEW:

Payrailz is recruiting a Technical Sales Consultant, to enable Payrailz prospects and clients to be successful in utilizing payment solutions to achieve their business goals.

Responsible for supporting the sales team at Payrailz, including performing both remote and on-site product demonstrations for prospective Payrailz partners and clients, responding to prospect and client questions, and providing consultative services on the best use of Payrailz products. This position will be a key role and relied upon as a Subject Matter Expert (SME) around payments and payment technologies.

Engaged in providing prospect and client feedback to the Product Management team to drive needed future-oriented products, product features and capabilities.

This is a hands-on position that requires a range of technical, delivery and, ideally, financial services and payment solution knowledge. Working closely with the team to demonstrate the benefits of the Payrailz solutions and answer technical questions

Travel up to approximately 40%.

This position reports directly to the Head of Technical Sales Consulting.

A DAY IN THE LIFE:

A snapshot of this person’s daily life would include all the following responsibilities and activities:

  • Develop an intimate understanding of the Payrailz solution, products and services and how they create measurable value (better payment experience, improved client retention, attract new business, etc.)
  • Facilitate discovery meetings with key prospective clients and document client needs
  • Create and deliver product demonstrations to prospective clients
  • Provide technical guidance during the sales process (including, but not limited to: Product configuration, APIs and integration with third party systems, solution migration, etc.)
  • Present proposals and hold prospective client meetings with Sales, Business Development and Client Experience, with a focus on product functionality of Payrailz solutions
  • Complete RFPs/RFIs for prospective clients
  • Complete due diligence questionnaires for prospective clients
  • Management of Sales Proposal and RFP/RFI software
  • Participate in sales meetings
  • Determine prospective client technology requirement trends to help in planning and building best practice sales strategies
  • Utilize practical knowledge gained in prospective client discussions to help steer and guide the product evolution and roadmap
  • Responsible for knowledge-sharing and technical training of sales team to enhance sales team expertise
  • Participate in training, networking and other sessions for clients and internal/external stakeholders.
  • Create and deliver product presentations to public webinar and in-person event audiences
  • Assist in build of sales tools and proposal templates.
  • Cultivate relationships and collaboration with our 3rd party integration partners to successfully deliver on the client’s “ecosystem” solution
  • Help to build and contribute to our unique, team driven culture

IDEAL CANDIDATE CHARACTERISTICS:

We believe the person who will be successful in this important role will have the following attributes:

  • Is self-driven, actively looks for ways to contribute, and knows how to get things done
  • Has a strong work ethic and prior successful experience working with a remote team
  • Strong organizational and planning skills with the ability to be able to provide support at the detailed level
  • Possess strong presentation skills
  • Excellent verbal and written communication skills with an ability to state things simply and persuasively for a variety of audiences – internal, clients, business and technical
  • Understanding and ability to discuss product features and benefits to a variety of audiences.

EXPERIENCE

The ideal candidate must have:

  • Minimum of 5+ years of experience in payments technology
  • Strong understanding of banking, payments and technology products
  • Must have strong technical, customer facing and presentation skills
  • Must be able to quickly build credibility amongst team members and prospective clients
  • Ability to understand “middleman” role between delivery and sales (with focus on closing business regarding messaging, approach, differentiators)
  • Experience with pre-sales & executive presentations
  • Ability to blend and understand the business side of Banking in combination with SAP
  • Proficiency with CRM systems (Salesforce, Zoho, etc.)

EDUCATION:

Ideally, the candidate should have a Bachelor’s Degree in a related field such a Business, Marketing, or Computer Science/Engineering is preferred

LOCATION:

This position is a full-time remote opportunity with with travel as needed.

PAYRAILZ OVERVIEW:

Payrailz is an innovative company with great people and a reputation for being genuine. Built around three core values of respect, integrity, and transparency we provide a rewarding working environment where our people feel valued, respected, and part of something big. For thought-leading Financial Institutions looking to stand out from the competition, Payrailz provides the most innovative, engaging, and feature-rich digital payment experiences in the marketplace today.

Backed by superior service and based on a clear understanding of the business of banking and payments, Payrailz empowers FI’s to truly compete and provide end-users with a secure payment experience they will rely on and use over other competitor offerings.

Through innovation, agility, and a willingness to approach the business of payments with new thinking, we provide the ability to deliver a full range of “smart” payment solutions that improve the overall end-user payments experience while fully taking advantage of modern technologies (such as the cloud, AI, API, Open data exchange and workflow management) to delight both consumers and businesses.

Built for the cloud, Payrailz enables financial institutions to engage loyal customers as well as attract the next generation with simplified and smarter payment capabilities that improve operations and enhance the overall customer experience. By working with Payrailz, FIs can exceed ever-changing demands with the confidence to succeed today and tomorrow.

Payrailz’ atmosphere of innovative thinking, superior technology, and its dedication to its employees make Payrailz an ideal organization for a person looking to make a difference.

At Payrailz we are re-imaging the digital payments experience so when you join the Payrailz family you join a team of dedicated, innovative, and passionate people working together to change the norm.

Recognized as a Best Place to Work in FinTech, Payrailz is an organization with a great culture, where are employees are valued, and can really make a difference.

Please visit our contact page to find the information to submit your resume and cover letter.